At MS Enterprise and Web Solutions, we are committed to providing high-quality digital services, including CRM development, website design and development, and digital marketing solutions. Our goal is to help businesses grow, streamline operations, and strengthen their online presence with customized, results-driven solutions.

No Returns or Refunds Policy
Due to the nature of our services, which are project-based and customized, all sales are final. However, to ensure your satisfaction, we provide a limited window for adjustments after delivery:

• Post-Delivery Adjustments: Returns or major revisions are only allowed within 48 hours after delivery of your service.

• Free Revisions: Up to 3 changes can be requested free of charge for the provided software, CRM solutions, or social media posts. Additional changes may be subject to additional charges.

Why This Policy Exists
Our services require detailed planning, coding, design, and strategy work tailored specifically to each client. Once work is delivered, it cannot be returned in the traditional sense. This policy ensures we can maintain quality, allocate resources efficiently, and deliver the best possible outcomes for all our clients.

Commitment to Client Satisfaction
While refunds are generally not available, your satisfaction is our priority. Our team works closely with you during the project to ensure expectations are clearly understood. After delivery, we encourage you to review your service thoroughly and request revisions within the 48-hour window if needed. We will:

• Review your requested changes carefully.

• Apply up to 3 free revisions to ensure your service meets agreed-upon standards.

• Communicate clearly about any additional changes that may require extra support.

Communication and Transparency
We maintain open communication throughout every project. Before starting, all timelines, deliverables, and expectations are discussed and agreed upon to ensure a smooth workflow and high-quality results.